Delete My Account

We're sorry to see you go. Please fill in the form below and we will process your account deletion request as soon as possible.

Permanent Action: To delete your NEO ONE Loyalty App account, please enter the email address used for your registration below. Note: This will permanently erase your points, cashback balance, and login credentials across all vendors. This action cannot be undone

Enter the email address linked to your Neo One account.

Clicking the button will open your default email client with a pre-filled message addressed to our support team.

How we process your request:

  • Requests are processed manually by our support team within 7 business days.
  • We may contact you at the email address provided to verify your identity before proceeding.
  • Once confirmed, your account and all related data will be permanently removed from our systems.

Questions? Contact us at support@neo-one.eu