Privacy Notice for Website Visitors

Last Updated: January 23, 2026

1. Who We Are

NEO APP INTERNATIONAL, Ltd
SOHO Embassy – Omonoias 13, Limassol 3052, Cyprus
Email: info@neo-app.eu
VAT: CY60271152R | HE: 483677

We are a Cyprus-based SaaS company and the developer of NEO ONE, a GDPR-compliant loyalty platform for businesses.

2. What This Notice Covers

This Privacy Notice explains how we collect and use personal data when you visit our websites:

  • https://neo-app.eu
  • https://neo-one.eu
  • https://neo-sport.eu
  • https://neo-ecommerce.eu
  • https://world-distributors.com

It does not apply to end users of the NEO ONE mobile application, NEO SPORT mobile application, NEO-ECOMMERCE mobile application — those users are served by our B2B clients (our customers), who act as data controllers.

3. Lawful Basis for Processing

We process your data based on:

  • Legitimate interest (e.g., website security, analytics)
  • Your consent (e.g., contact form, newsletter)
  • Contractual necessity (if you request a demo or quote)

4. Data We Collect

A. Website Visitors

SourceType of DataPurpose
Website VisitsIP address, browser type, device info, pages visitedSite security, performance, analytics
Contact FormName, email, company, messageRespond to your inquiry
CookiesSession ID, preferencesRemember settings, improve UX

🔒 We do not use tracking cookies (e.g., Facebook Pixel, Google Ads) without your consent.

📊 Analytics: We use anonymized Google Analytics (IP masking enabled).

B. Contact / Demo Requests

  • Name, email, company, message
  • Purpose: Respond to your inquiry
  • Retention: 12 months

C. Job Applicants

If you apply for a role (via email or form), we collect:

  • Name, email, phone, CV/resume
  • Cover letter, portfolio, references (if provided)
  • LinkedIn/profile links (if shared)

Purpose:

  • Evaluate your application
  • Contact you about the role
  • Comply with employment law

Retention:

  • Unsuccessful applicants: 6 months (unless you consent to longer storage for future roles)
  • Successful applicants: Transferred to personnel file; retained per Cyprus labor law

Legal Basis: Your consent (for application) + legal obligation (right-to-work checks if hired)

5. How Long We Keep Your Data

We retain personal data only as long as necessary for the purposes described in this notice:

CategoryDataRetention PeriodReason
Website LogsIP address, device info, pages visited30 daysSecurity monitoring, troubleshooting, and performance optimization
Contact / Demo RequestsName, email, message12 monthsTo respond to inquiries, maintain accountability, and improve service
Consent RecordsCookie preferences, newsletter sign-upUntil you withdraw consentLegal requirement to demonstrate valid consent under GDPR
Job ApplicationsCV, cover letter, contact details6 months after applicationTo consider you for current and future roles (unless you request deletion sooner)
Hired EmployeesPayroll, legal compliance, HR recordsDuration of employment + statutory periods under Cyprus labor lawPayroll, legal compliance, and HR record-keeping

🔒 After the retention period expires, data is securely deleted or anonymized.

📩 You may request earlier deletion at any time by emailing info@neo-app.eu

6. Sharing Your Data

  • Website/contact data: Never sold or shared with third parties
  • Job applications: May be shared internally with hiring managers only
  • Sub-processors:
    • Google Workspace (email, storage – EU-based)
    • Google Cloud (hosting – EU regions)

7. Your Rights (GDPR)

You have the right to:

  • Access, correct, or delete your data
  • Withdraw consent at any time
  • Object to processing
  • Lodge a complaint with the Cyprus Data Protection Authority

To exercise these rights, email: info@neo-app.eu

8. International Transfers

All data from EEA visitors is processed within the European Economic Area (via Google Cloud EU regions). No data is transferred outside the EEA.

9. Changes to This Notice

We may update this notice. The latest version will always be posted here with a new "Last Updated" date.

Contact Information

📧 Email: info@neo-app.eu

📍 Address: NEO APP INTERNATIONAL, LTD, SOHO Embassy – Omonoias 13, Limassol 3052, Cyprus

📞 Phone: +357 2403 0316