Last Updated: January 23, 2026
NEO APP INTERNATIONAL, Ltd
SOHO Embassy – Omonoias 13, Limassol 3052, Cyprus
Email: info@neo-app.eu
VAT: CY60271152R | HE: 483677
We are a Cyprus-based SaaS company and the developer of NEO ONE, a GDPR-compliant loyalty platform for businesses.
This Privacy Notice explains how we collect and use personal data when you visit our websites:
It does not apply to end users of the NEO ONE mobile application, NEO SPORT mobile application, NEO-ECOMMERCE mobile application — those users are served by our B2B clients (our customers), who act as data controllers.
We process your data based on:
| Source | Type of Data | Purpose |
|---|---|---|
| Website Visits | IP address, browser type, device info, pages visited | Site security, performance, analytics |
| Contact Form | Name, email, company, message | Respond to your inquiry |
| Cookies | Session ID, preferences | Remember settings, improve UX |
🔒 We do not use tracking cookies (e.g., Facebook Pixel, Google Ads) without your consent.
📊 Analytics: We use anonymized Google Analytics (IP masking enabled).
If you apply for a role (via email or form), we collect:
Purpose:
Retention:
Legal Basis: Your consent (for application) + legal obligation (right-to-work checks if hired)
We retain personal data only as long as necessary for the purposes described in this notice:
| Category | Data | Retention Period | Reason |
|---|---|---|---|
| Website Logs | IP address, device info, pages visited | 30 days | Security monitoring, troubleshooting, and performance optimization |
| Contact / Demo Requests | Name, email, message | 12 months | To respond to inquiries, maintain accountability, and improve service |
| Consent Records | Cookie preferences, newsletter sign-up | Until you withdraw consent | Legal requirement to demonstrate valid consent under GDPR |
| Job Applications | CV, cover letter, contact details | 6 months after application | To consider you for current and future roles (unless you request deletion sooner) |
| Hired Employees | Payroll, legal compliance, HR records | Duration of employment + statutory periods under Cyprus labor law | Payroll, legal compliance, and HR record-keeping |
🔒 After the retention period expires, data is securely deleted or anonymized.
📩 You may request earlier deletion at any time by emailing info@neo-app.eu
You have the right to:
To exercise these rights, email: info@neo-app.eu
All data from EEA visitors is processed within the European Economic Area (via Google Cloud EU regions). No data is transferred outside the EEA.
We may update this notice. The latest version will always be posted here with a new "Last Updated" date.
Contact Information
📧 Email: info@neo-app.eu
📍 Address: NEO APP INTERNATIONAL, LTD, SOHO Embassy – Omonoias 13, Limassol 3052, Cyprus
📞 Phone: +357 2403 0316